Remote Technical Support Engineer - Linux, AWS & CI/CD

AirSlate; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote/hybrid/on-site

Stock options

Performance bonus

Professional growth

Health coverage

Wellness programs

Mental health days

Family-friendly culture

Pet-friendly

Job summary

AirSlate is a global SaaS technology company delivering no-code workflow automation, e-signature, and document management solutions. Join a team that serves hundreds of millions of users and maintains operations across 20+ countries.

The role monitors and diagnoses infrastructure, creates monitoring rules, and supports DevOps tasks while documenting processes and covering on-duty shifts. We offer flexible work options, competitive compensation, and strong growth incentives.

Qualifications

• 1+ year of technical support experience.
• Proficiency with Linux, AWS, Docker, CI/CD, monitoring, and version control.
• B2+ English and fluent Ukrainian.

Responsibilities

• Monitor and diagnose infrastructure issues, responding to alerts independently or with DevOps.
• Create and improve monitoring rules and perform basic DevOps tasks.
• Document all processes and participate in on-duty shifts.

Skills

Technical Support

Monitoring

English (B2+)

Ukrainian (fluent)

Linux

CI/CD

AWS

Version control

Tools

Docker

Git

AWS CLI

Linux shell

Job description

AirSlate is a global SaaS technology company delivering no-code workflow automation, e-signature, and document management solutions. Join a team that serves hundreds of millions of users and maintains operations across 20+ countries.

The role monitors and diagnoses infrastructure, creates monitoring rules, and supports DevOps tasks while documenting processes and covering on-duty shifts. We offer flexible work options, competitive compensation, and strong growth incentives.