Remote Technical Product Manager - Training & Support Lead

Domino Printing Sciences PLC; Gurnee (IL); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Savings Account with Employer Contributions

401(k) Retirement Plan with generous employer match

Paid Parental Leave

Vacation, Sick Days, Floating Holidays

Job summary

A leading technology company is seeking a DP Technical Product Manager to manage technical aspects of their products with a focus on training and support. This position is based in Gurnee, Illinois, and involves cross-functional collaboration, product training management, and escalation resolution. The ideal candidate will have a technical degree and at least 5 years of relevant experience. A valid driver's license and willingness to travel are required. The position offers a hybrid working model and competitive benefits.

Qualifications

• At least 5 years in a related technical, service or military role.
• Previous experience in product management, product ownership, or technical product management is a plus.
• Valid driver's license required.
• Willing to travel up to 40%.

Responsibilities

• Manage product training structure.
• Support training efforts to provide expert level instruction.
• Provide escalation management for product-related technical issues.
• Manage and distribute all technical documentation associated with assigned products.

Skills

Excellent time management skills

Excellent written and verbal communication skills

Strong analytical and problem-solving skills

Strong knowledge of Microsoft Office

Knowledge of PLC communications

Experience developing and leading training classes

Ability to prioritize tasks

Education

Bachelor's Degree in a technical field

Job description

A leading technology company is seeking a DP Technical Product Manager to manage technical aspects of their products with a focus on training and support. This position is based in Gurnee, Illinois, and involves cross-functional collaboration, product training management, and escalation resolution. The ideal candidate will have a technical degree and at least 5 years of relevant experience. A valid driver's license and willingness to travel are required. The position offers a hybrid working model and competitive benefits.