Remote Technical Product Manager – API Platform

UnitedHealth Group; Boston (MA); Remote; USD 73,000 - 130,000; Full time

Job summary

UnitedHealth Group is seeking a Technical Product Manager for the Optum API Platform, focusing on delivering scalable API platform capabilities. You will translate platform needs into clear requirements, prioritize work, and support delivery from discovery through launch.

The role emphasizes execution, collaboration with engineering, security, SRE, and operations, and improving platform reliability and onboarding processes. Telecommuting within the U.S. is supported.

Qualifications

• Bachelor's degree or equivalent practical experience in a related field.
• 3+ years in Product Management or a technical product role.
• 2+ years working with APIs, platform products, or enterprise tech environments.
• 1+ years translating requirements into user stories and delivery priorities.
• Experience in a fast-paced, matrixed enterprise environment.
• Ability to manage ambiguity and deliver across teams.
• Strong communication and collaboration skills.

Responsibilities

• Own and execute product work for assigned API platform capabilities, including discovery and prioritization.
• Convert objectives and security requirements into clear requirements and acceptance criteria.
• Lead cross-functional planning with engineering, SRE, security, and operations.
• Support platform reliability and operational readiness through monitoring and incident learnings.
• Improve self-service onboarding and reduce manual intervention for platform throughput.
• Communicate direction, decisions, and progress with stakeholders.
• Identify opportunities for automation and process improvements.
• Contribute to documentation and cross-team alignment for platform capabilities.
• Partner with related product teams to support API discovery and commercialization needs.
• Apply AI product management practices to improve requirements quality.

Skills

Strong communication

Analytical thinking

Cross-functional collaboration

Delivery execution

Stakeholder management

Education

Bachelor's degree in Computer Science, Engineering, Business, Healthcare Administration or related field

Tools

API management platforms

Developer portals

API consoles

Identity platforms

Credential management

Observability tools

Cloud-based platform architectures

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.

The Optum Insight API Platform team is seeking a Technical Product Manager to support delivery of API platform capabilities that help teams publish, manage, monitor, and support APIs more efficiently. This role will partner with engineering, architecture, security, operations, and business stakeholders to translate platform needs into clear requirements, prioritize work, and support delivery from discovery through launch.

The ideal candidate has experience with technical products, platforms, APIs, or enterprise technology capabilities. They can break down complex problems, communicate clearly with technical and non-technical stakeholders, and help drive execution across teams. Experience with API management, developer platforms, cloud systems, reliability, or automation is valuable, but this role is primarily focused on execution, delivery support, and continuous improvement for assigned platform capabilities.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Own and execute product work for assigned API platform capabilities, including discovery, requirements, prioritization, delivery support, and stakeholder alignment
• Convert business objectives, user pain points, security requirements, and operational constraints into clear requirements, user stories, acceptance criteria, and priority decisions
• Lead cross-functional planning with engineering, architecture, SRE, security, identity, and operations to sequence dependencies, assess risks, and drive release quality gates
• Support improvements to platform reliability and operational readiness through better monitoring, resiliency planning, incident learnings, disaster recovery preparation, and operational controls
• Support self-service onboarding and process improvements that reduce manual intervention, improve consistency, and increase platform throughput
• Communicate product direction, tradeoffs, risks, dependencies, decisions, anddeliveryprogress clearly with cross-functional stakeholders
• Use feedback, metrics, support trends, and operational insights to identify opportunities for process improvement, automation, and better self-service
• Contribute todocumentation, repeatable processes, release readiness, and cross-team alignment for assigned platform capabilities
• Partner with related product teams, including AI Marketplace where applicable, to ensure platform capabilities support broader API discovery, onboarding, subscription, and commercialization needs
• Apply AI product management tools and practices to improve requirements quality, documentation, prioritization, and collaboration

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business, Healthcare Administration, or a related field, or equivalent practical experience
• 3+ years of experience in Product Management, Technical Product Management, Platform Product Management, or a related technology role
• 2+ years of experience working with APIs, platform products, developer platforms, integrations, or enterprise technology environments
• 1+ years of experience engaging stakeholders, documenting requirements and decisions, and collaborating effectively across engineering, architecture, operations, security, product, and business teams
• 1+ years of experience translating technical and business requirements into user stories, acceptance criteria, product requirements, and delivery priorities
• Experience working in a fast-paced, matrixed enterprise environment with evolving priorities, interdependent teams, and production-readiness expectations
• Demonstrated ability to manage ambiguity, prioritize competing demands, identify dependencies, and support successful delivery across multiple teams
• Ability to support product delivery throughout the product lifecycle, from requirements gathering through implementation and adoption
• Strong communication, documentation, and collaboration skills, with the ability to influence and align cross-functional stakeholders
• Proven analytical and problem-solving skills, with the ability to balance technical considerations, customer needs, and business objectives

Preferred Qualifications:

• Experience working with technical products, platforms, APIs, integrations, developer tools, cloud-based systems, or enterprise technology capabilities
• Familiarity with API lifecycle concepts such as onboarding, publishing, gateway management, credentialing, subscriptions, versioning, monitoring, and supportability
• Familiarity with API management platforms, developer portals, API consoles, identity platforms, credential management, observability tools, or cloud-based platform architectures
• Experience with API commercialization, marketplace models, developer ecosystems, API product packaging, or partner/sellerenablement workflows
• Exposure toplatform reliability, observability, incident management, disaster recovery readiness, operational controls, or operational automation

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline:This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN