Remote Technical Operations Engineer — Connect & Risk Automation

Stripe, Inc.; United States; Remote; USD 137,000 - 206,000; Full time

Benefits offered by this job

equity

company bonus or sales commissions

401(k) plan

medical, dental, and vision benefits

wellness stipends

Job summary

Stripe is seeking a highly technical professional to serve as a domain expert in Connect, risk, and compliance. You will handle inquiries from internal teams and external partners, perform code changes, and drive complex releases and migrations.

The role requires hands-on scripting (Ruby, Python), tool development, and strong observability skills (Prometheus, Datadog). You’ll design robust alerting, postmortems, and data-driven improvements.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field plus 2 years in technical or user-facing roles.
• 2 years in each of: developer tools (git), scripting/automation (Ruby, Python), tooling/automation (testing/idempotency).
• Observability tooling experience (Prometheus, Datadog) and logging/tracing (LogScale, Honeycomb).
• Incident response, on-call rotations, runbooks, postmortem processes.
• SQL and relational databases (PostgreSQL, MySQL) for operational tasks.

Responsibilities

• Become a domain expert in Connect and Risk and Compliance areas of Connect.
• Handle inquiries from internal Stripes and external partners' technical teams with investigation and code changes.
• Organize complex technical changes for product releases, onboarding and migrations.
• Identify and automate inefficient manual processes via code changes or coordination.
• Design alerting systems to respond to incidents or prevent them.
• Conduct data analysis on risk/compliance interventions and surface product opportunities.

Skills

Git

Ruby

Python

Testing

Idempotency

Prometheus

Datadog

LogScale

Honeycomb

SQL

PostgreSQL

MySQL

Incident response

On-call rotations

Runbooks

Postmortems

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Tools

Git

Prometheus

Datadog

LogScale

Honeycomb

Job description

Stripe is seeking a highly technical professional to serve as a domain expert in Connect, risk, and compliance. You will handle inquiries from internal teams and external partners, perform code changes, and drive complex releases and migrations.

The role requires hands-on scripting (Ruby, Python), tool development, and strong observability skills (Prometheus, Datadog). You’ll design robust alerting, postmortems, and data-driven improvements.