Remote Technical Customer Success Manager: Regulatory Analytics

Global Resource solution; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

Global Resource Solutions, Inc. is seeking a Technical Customer Success Manager to process and analyze public comments on proposed federal rules. The role requires producing clear summaries and maintaining traceable records under guidance, using an AI-assisted analytical platform.

The candidate will download and organize records, reconcile totals, apply categories, and prepare neutral summaries for review while supporting publication workflows. Remote position.

Qualifications

• Two or more years of regulatory analysis experience.
• Bachelor’s Degree in a related area or four years of equivalent work experience.

Responsibilities

• Process and analyze public comments on proposed federal rules.
• Produce neutral summaries and maintain traceable records.
• Organize comment records and ensure data integrity.
• Check AI classifications against original submissions.
• Support publication workflows while protecting nonpublic information.

Skills

Regulatory analysis

Public comment review

Documentation

English communication

Education

Bachelor's Degree or equivalent experience

Tools

Windows Server administration

Exchange Server administration

Word/Excel

Job description

Global Resource Solutions, Inc. is seeking a Technical Customer Success Manager to process and analyze public comments on proposed federal rules. The role requires producing clear summaries and maintaining traceable records under guidance, using an AI-assisted analytical platform.

The candidate will download and organize records, reconcile totals, apply categories, and prepare neutral summaries for review while supporting publication workflows. Remote position.