Remote Tech Operations Manager

HireLATAM; United States; Remote; USD 21,000; Full time

Job summary

Join a leading recruitment agency as a Remote Tech Operations Manager, responsible for optimizing business tech and workflows. This full-time role allows you to excel in a flexible environment while collaborating cross-functionally to drive successful operations. Ideal candidates possess a strong tech mindset and experience in system management.

Benefits

Competitive compensation with performance-based growth

Fully remote role with flexible work hours

Direct ownership over tech stack

Qualifications

• 2–4+ years in Tech Ops or Systems Admin.
• Experience with platforms like Go High Level, Monday.com, and Gusto.
• Familiarity with low-code/no-code automation tools.

Responsibilities

• Manage and optimize CRM workflows and user support.
• Troubleshoot user issues and perform system updates.
• Support Recruiting with tracking logic and hiring setup.

Skills

Problem-Solving

Detail-Oriented

Tech-First Mindset

Tools

Go High Level

Microsoft 365

Zapier

Monday.com

Gusto

LastPass

Job description

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Tech Operations Manager (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary:$1,700 USD/month

Schedule: Monday to Friday, 8:00am - 5:00pm or 9:00am to 6:00pm Central Time

Job Overview:

The Tech Operations Specialist will serve as the systems owner, integrator, and optimization lead across all platforms powering the business. You will be responsible for managing andrefining our tech stack—from CRM workflows to HR tool integrations that support hiring,onboarding, and sales operations.This role is for someone who loves solving workflow challenges, thrives in no-code/low-codeenvironments, and wants to own backend systems that create real business results. You’ll workcross-functionally with leadership, HR, sales, and recruiting to ensure our internal infrastructureis running at top speed.

Responsibilities

• Own admin setup, optimization, and user support across all key platforms:
  
• CRM/ATS: Go High Level
  
• Collaboration & File Management: Microsoft 365, Dropbox, LastPass
  
• Operations & Payroll: Gusto, DocuSign, Monday.com, Balto, Five9
  
• Build, manage, and optimize CRM workflows, automation rules, and reporting dashboards
  
• Troubleshoot user issues and execute system updates or configuration changes
  
• Support Recruiting with applicant tracking logic and hiring funnel setup
  
• Use Zapier and native integrations to automate tasks and connect data across platforms
  
• Document platform usage SOPs and train internal users on new features or tools
  
• Manage permissions, user setup, and tech hygiene for compliance
  
• Research and recommend new tools as the business scales

Qualifications, Skills and Key Competencies

• 2–4+ years in Tech Ops, Systems Admin, or CRM/ATS management
  
• Experienced with Go High Level, Monday.com, Gusto, and LastPass
  
• Familiar with low-code/no-code automation tools like Zapier or Make.com
  
• Confident documenting workflows and training others on system use
  
• Strong problem-solver with a detail-oriented, tech-first mindset
  
• Excited to support cross-functional teams through platform enablement
  
• Bonus points for EOS/Traction operations familiarity
  

Compensation, Benefits & Perks

• Competitive compensation with performance-based growth
  
• Fully remote role with flexible work hours
  
• Direct ownership over tech stack and systems roadmap
  
• High-impact work that supports every function of the business
  
• Entrepreneurial culture focused on scaling with intention and integrity
  

Key Success Metrics

• System uptime and user issue resolution time
  
• CRM and workflow automation efficiency
  
• Onboarding automation and hiring funnel performance
  
• Speed of new system implementation and adoption
  
• Internal user satisfaction and training outcomes
  
• Documentation completeness and ease-of-use
  

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your applicationCANNOTbe considered without a voice or video recording. It must be at least 30 seconds long and inEnglish. Submissions in any other language or missing a recording will beautomatically disqualified.

Mandatory Knockout Questions
Each application includesknockout questions designed to verify minimum qualifications required by the client. If you answer"NO"to any of these, you will beimmediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply tono more than three jobsand only if youfully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inboxand spam/junk folders to avoid missing any communication.

We appreciate your interest and look forward to reviewing your application!