Remote Tax Specialist: Expert Prep & Customer Guidance

Intuit, Inc.; Elk Grove (CA); Remote; USD 30,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a motivated tax-preparation specialist to help TurboTax customers complete federal and state returns with confidence. This virtual, customer-facing role focuses on expert guidance, tax explanations, and accurate preparation using commercial tax software.

You will interact via video and audio tools, document interactions, and work toward onboarding, training, and KPIs while delivering friendly, clear communication and compliant tax support.

Qualifications

• 2+ years of recent federal/state 1040 tax returns experience for at least 30 clients per season.
• Active PTIN or ability to obtain one.
• Willing to work a minimum of 20 hours per week.
• Bilingual English/Spanish a plus

Responsibilities

• Provide tax advice and full-service return preparation and signature.
• Interact with customers via video/online tools.
• Document customer interactions and resolve inquiries.
• Meet KPI metrics and training requirements.

Skills

Tax preparation

Customer service

Video communication

Education

State license/certification eligibility

Tools

Tax preparation software

Job description

Intuit, Inc. seeks a motivated tax-preparation specialist to help TurboTax customers complete federal and state returns with confidence. This virtual, customer-facing role focuses on expert guidance, tax explanations, and accurate preparation using commercial tax software.

You will interact via video and audio tools, document interactions, and work toward onboarding, training, and KPIs while delivering friendly, clear communication and compliant tax support.