Remote Tax Specialist and TurboTax Expert

Intuit, Inc.; New Orleans (LA); Remote; USD 21,000 - 34,000; Part time

Job summary

Intuit, Inc. seeks a motivated tax professional to help customers complete federal and state tax returns using TurboTax products in a virtual, customer-facing role.

You will guide clients through tax concepts, perform full-service returns, and answer product questions with clear, empathetic communication. The role emphasizes delivering accurate tax guidance, documenting interactions, and meeting KPIs while completing required training and compliance steps.

Qualifications

• 2+ years of federal/state tax return prep for at least 30 clients per season.
• Must have or be able to obtain PTIN and state licenses.
• Active knowledge of Circular 230.
• Will ing to work a minimum of 20 hours per week.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide tax advice and full-service return preparation via video interface.
• Document customer interactions and meet KPI metrics.
• Explain tax terms in everyday language and resolve inquiries.
• Complete required training and security/compliance requirements.

Skills

Tax preparation

Customer service

Communication

Video/Remote communication

Tools

Tax software

Video conferencing tools

Job description

Intuit, Inc. seeks a motivated tax professional to help customers complete federal and state tax returns using TurboTax products in a virtual, customer-facing role.

You will guide clients through tax concepts, perform full-service returns, and answer product questions with clear, empathetic communication. The role emphasizes delivering accurate tax guidance, documenting interactions, and meeting KPIs while completing required training and compliance steps.