Remote Tax Preparation Specialist

Intuit, Inc.; Silver Spring (MD); Remote; USD 29,000 - 37,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to help TurboTax customers complete federal and state returns through a virtual, customer-facing role. You will provide expert guidance, explain tax terms, and deliver accurate, efficient service to empower customers to prosper.

You'll interact using our video tools, apply tax knowledge across various states, and adhere to compliance standards while meeting performance KPIs. Remote work with flexible hours and ongoing training are offered.

Qualifications

• 2+ years of federal and state 1040 tax return prep experience for 30+ clients per season.
• Active PTIN and ability to obtain state licenses.
• Willing to work at least 20 hours per week.
• Strong verbal and written communication; customer-focused.

Responsibilities

• Assist customers virtually with tax preparation and tax advice.
• Interact with customers using video tools.
• Document customer interactions and resolve inquiries.
• Meet KPI metrics and participate in training.

Skills

Tax preparation experience

Customer service

Video tools

Bilingual English/Spanish

Education

PTIN holder

State licenses/certificates

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a motivated tax professional to help TurboTax customers complete federal and state returns through a virtual, customer-facing role. You will provide expert guidance, explain tax terms, and deliver accurate, efficient service to empower customers to prosper.

You'll interact using our video tools, apply tax knowledge across various states, and adhere to compliance standards while meeting performance KPIs. Remote work with flexible hours and ongoing training are offered.