Remote Tax Pro — Virtual 1040 Prep Specialist

Intuit, Inc.; Kennesaw (GA); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit is seeking a tax professional to assist customers remotely with TurboTax. You will guide them through tax returns, provide expert explanations, and ensure accuracy with user-friendly communication. This is a virtual, customer-facing role using advanced video tools.

You will handle tax advice, full service preparation, and product inquiries while adhering to policies and training requirements. A focus on customer empathy and meeting KPIs is essential.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full service return preparation and signatures.
• Explain tax terms clearly using everyday language.
• Document customer interactions and work toward KPI goals.

Skills

Tax preparation

Customer service

Communication skills

Bilingual English/Spanish

Tech proficiency

Tools

TurboTax software

Job description

Intuit is seeking a tax professional to assist customers remotely with TurboTax. You will guide them through tax returns, provide expert explanations, and ensure accuracy with user-friendly communication. This is a virtual, customer-facing role using advanced video tools.

You will handle tax advice, full service preparation, and product inquiries while adhering to policies and training requirements. A focus on customer empathy and meeting KPIs is essential.