Remote Tax Pro: Expert 1040 Prep & Virtual Guidance

Intuit, Inc.; Homestead (Allegheny County); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is hiring a tax preparation specialist to help customers complete their taxes virtually using TurboTax products. The role emphasizes delivering expert guidance, clear explanations, and a strong customer-focused experience.

You will work with video tools, provide tax advice, perform full service returns, and document interactions while meeting KPI targets and participating in training and pilots as required.

Qualifications

• 2+ years of recent federal and state 1040 tax return prep for at least 30 clients per season.
• Active PTIN and state licenses/certificates if required.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and internet connectivity.
• Bilingual English/Spanish is a plus.

Responsibilities

• This is a virtual, customer-facing role; you will assist TurboTax customers via video communications.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and work toward KPI metrics and goals.
• Use government sites and resources to deliver accurate answers in everyday language.
• Complete required training and participate in pilot projects as needed.

Skills

Tax preparation

Customer service

Video communications

Bilingual English/Spanish

Tools

Tax software

Job description

Intuit, Inc. is hiring a tax preparation specialist to help customers complete their taxes virtually using TurboTax products. The role emphasizes delivering expert guidance, clear explanations, and a strong customer-focused experience.

You will work with video tools, provide tax advice, perform full service returns, and document interactions while meeting KPI targets and participating in training and pilots as required.