Remote Tax Pro - Virtual Prep & Guidance

Intuit, Inc.; Bakersfield (CA); Remote; USD 31,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Job summary

Intuit, Inc. is seeking a remote tax professional experienced in individual 1040 returns to assist customers using TurboTax products. You will explain complex tax concepts in plain language, perform full service return preparation, and document all customer interactions in a video-enabled environment.

The role emphasizes strong communication, customer empathy, and adherence to tax rules, with training provided and opportunities for growth in a fast-paced, high-volume setting.

Qualifications

• 2+ years of federal and state return preparation experience for individual 1040s.
• Strong communication and collaboration in a virtual environment.
• Familiarity with TurboTax software and related tools.

Responsibilities

• This is a virtual, customer-facing role using Smartlook to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terms in plain language and document customer interactions.

Skills

Tax preparation

Customer service

Video communication

Bilingual (English/Spanish)

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking a remote tax professional experienced in individual 1040 returns to assist customers using TurboTax products. You will explain complex tax concepts in plain language, perform full service return preparation, and document all customer interactions in a video-enabled environment.

The role emphasizes strong communication, customer empathy, and adherence to tax rules, with training provided and opportunities for growth in a fast-paced, high-volume setting.