Remote Tax Pro & TurboTax Expert

Intuit, Inc.; Tampa (FL); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with federal and state returns, tax advice, and product support.

You will guide clients through complex tax questions and explain terms in everyday language while delivering a high-quality customer experience. The role emphasizes 20+ hours per week, strong communication, and the ability to use video tools to interact with customers.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must have or be able to obtain PTIN and state licenses/certificates.
• Willing to work a minimum of 20 hours per week.
• Strong verbal and written communication; ability to explain tax concepts clearly.

Responsibilities

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Document customer interactions and support compliance and training requirements.
• Meet KPI metrics and participate in pilots and projects as needed.

Skills

Tax preparation

Customer service

Communication

Video communications

Bilingual English/Spanish

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with federal and state returns, tax advice, and product support.

You will guide clients through complex tax questions and explain terms in everyday language while delivering a high-quality customer experience. The role emphasizes 20+ hours per week, strong communication, and the ability to use video tools to interact with customers.