Remote Tax Pro & TurboTax Expert

Intuit, Inc.; Saint Cloud (MN); Remote; USD 26,000 - 34,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional to assist customers remotely with federal and state tax returns using TurboTax products. You will provide expert tax guidance, perform full service returns, and clearly explain tax terms to customers, while ensuring a positive, confident customer experience.

The role emphasizes empathy, accuracy, and adherence to policies. Applicants should have 2+ years of recent tax prep experience, PTIN, and be able to work at least 20 hours weekly from the United

Qualifications

• 2+ years of federal and state individual 1040 tax returns experience for at least 30 clients per season using commercial tax prep software.
• Active PTIN required.
• Must possess or be able to obtain related state licenses, certificates, permits, or bonds.
• Willing and available to work a minimum of 20 hours per week.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will be using our video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and respond to product/software inquiries.
• Create high quality customer interactions with empathy and tax knowledge.
• Document customer interactions and work toward meeting KPI metrics and goals.
• Complete required training and compliance programs as determined by the business.

Skills

Customer service

Verbal & written communication

Tax preparation

Problem solving

Technology proficiency

Job description

Intuit, Inc. is seeking a tax professional to assist customers remotely with federal and state tax returns using TurboTax products. You will provide expert tax guidance, perform full service returns, and clearly explain tax terms to customers, while ensuring a positive, confident customer experience.

The role emphasizes empathy, accuracy, and adherence to policies. Applicants should have 2+ years of recent tax prep experience, PTIN, and be able to work at least 20 hours weekly from the United