Remote Tax Pro — TurboTax Expert

Intuit, Inc.; Elyria (OH); Remote; USD 26,000 - 33,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual role helping TurboTax customers complete their tax returns. You will use state-of-the-art video tools to provide tax guidance, prepare returns, and explain tax concepts in plain language.

The position emphasizes customer empathy, adherence to policies, and collaboration with teams. A minimum 20 hours per week and an active PTIN are required; US residency is mandatory. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of federal and state individual 1040 tax return preparation for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses if required.
• Circular 230 knowledge.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and online tools.
• Must reside in the United States.
• Bilingual (English/Spanish) communication skills an advantage.

Responsibilities

• This is a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signatures, and product/software inquiries.
• Explain tax concepts in everyday language and document customer interactions.
• Troubleshoot and resolve tax advice and preparation inquiries per defined procedures.
• Meet KPI metrics and participate in pilot testing and training.

Skills

Tax preparation

Customer service

Communication

Bilingual English/Spanish

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual role helping TurboTax customers complete their tax returns. You will use state-of-the-art video tools to provide tax guidance, prepare returns, and explain tax concepts in plain language.

The position emphasizes customer empathy, adherence to policies, and collaboration with teams. A minimum 20 hours per week and an active PTIN are required; US residency is mandatory. Bilingual English/Spanish is a plus.