Remote Tax Pro & Full-Service Returns Specialist

Intuit, Inc.; Berkeley Township (NJ); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with federal and state returns in a fully virtual setting.

You will interact with customers using our video tools, deliver accurate tax guidance, and explain tax terms in plain language to empower users to complete their returns confidently. Strong tax preparation experience, active PTIN, and the ability to work at least 20 hours per week are required.

Qualifications

• 2+ years preparing federal and state 1040 returns for 30+ clients per season using tax software.
• Must have or be able to obtain state licenses or permits.
• Active PTIN required.
• Knowledge of Circular 230.

Responsibilities

• Provide tax advice and full service return preparation via video.
• Explain tax terms in plain language and guide customers through TurboTax.
• Document customer interactions and apply policy to resolve inquiries.
• Meet KPI metrics and participate in pilot projects and trainings.

Skills

Customer service

Verbal communication

Written communication

Tax knowledge

Problem solving

Education

Active PTIN

Circular 230 familiarity

Tools

Tax preparation software

Video communication tools

Intuit Smartlook

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with federal and state returns in a fully virtual setting.

You will interact with customers using our video tools, deliver accurate tax guidance, and explain tax terms in plain language to empower users to complete their returns confidently. Strong tax preparation experience, active PTIN, and the ability to work at least 20 hours per week are required.