Remote Tax Pro: Full-Service Returns & Guidance

Intuit, Inc.; Scranton (Lackawanna County); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a tax preparation specialist for a virtual, customer-facing role to assist TurboTax customers with federal and state returns. You will provide expert guidance, explanations of tax terms, and complete returns with accuracy while delivering a high-quality customer experience.

The role requires 2+ years of recent tax preparation experience, active PTIN, knowledge of Circular 230, and strong communication skills. Remote work nationwide within the United States is supported.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Active PTIN (Preparer Tax Identification Number)
• Working knowledge of Circular 230 and tax rules.

Responsibilities

• Interact with customers through video/audio tools in a professional, friendly manner.
• Provide tax advice and full service return preparation and signature.
• Document customer interactions and resolve tax questions using defined company procedures.
• Meet KPI metrics and participate in training and pilot projects as required.

Skills

Tax preparation experience

PTIN

Circular 230

Bilingual (English/Spanish)

Tools

Tax software

Job description

Intuit, Inc. is seeking a tax preparation specialist for a virtual, customer-facing role to assist TurboTax customers with federal and state returns. You will provide expert guidance, explanations of tax terms, and complete returns with accuracy while delivering a high-quality customer experience.

The role requires 2+ years of recent tax preparation experience, active PTIN, knowledge of Circular 230, and strong communication skills. Remote work nationwide within the United States is supported.