Remote Tax Pro: Expert Returns & Client Guidance

Intuit, Inc.; Newton (MA); Remote; USD 32,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers in completing federal and state returns through virtual meetings and messaging.

You will explain tax concepts clearly, provide accurate preparation support, and help customers understand the steps to finish their filings. The role emphasizes strong communication, privacy, and adherence to tax rules, with training provided and a focus on delivering confident, friendly guidance to diverse taxpayers across the United

Qualifications

• 2+ years of experience preparing federal and state individual 1040 tax returns.
• Must have or be able to obtain PTIN.
• Working knowledge of Circular 230.
• Willing and able to work a minimum of 20 hours per week.
• Strong communication and customer service skills.

Responsibilities

• This is a virtual, customer-facing role; you will use video tools to interact with customers.
• Provide tax advice, full service return preparation and product inquiries.
• Document customer interactions and contribute to KPI metrics.
• Complete required training and development as directed by the business.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Tools

TurboTax

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers in completing federal and state returns through virtual meetings and messaging.

You will explain tax concepts clearly, provide accurate preparation support, and help customers understand the steps to finish their filings. The role emphasizes strong communication, privacy, and adherence to tax rules, with training provided and a focus on delivering confident, friendly guidance to diverse taxpayers across the United