Remote Tax Pro: Expert Returns & Guidance

Intuit, Inc.; Asheville (NC); Remote; USD 25,000 - 33,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual customer-facing role helping customers complete their taxes using TurboTax products.

You will provide expert tax guidance, prepare returns, and explain tax concepts, while aiming to delight customers and strengthen the Intuit brand. The role involves using state-of-the-art video communications software to interact with customers, deliver accurate tax services, and document all interactions.

Qualifications

• 2+ years of federal and state 1040 tax return prep for 30+ clients per season.
• Active PTIN and ability to obtain state licenses.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and tax software.

Responsibilities

• Provide tax advice and full service return preparation.
• Interact with customers via video and audio tools.
• Document customer interactions and meet KPIs.
• Complete required training and compliance programs.

Skills

Tax return prep

Customer service

Communication

Video/phone support

Tools

PTIN

Circular 230

Video tools (Smartlook)

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual customer-facing role helping customers complete their taxes using TurboTax products.

You will provide expert tax guidance, prepare returns, and explain tax concepts, while aiming to delight customers and strengthen the Intuit brand. The role involves using state-of-the-art video communications software to interact with customers, deliver accurate tax services, and document all interactions.