Remote Tax Pro - Expert 1040 Prep & Customer Care

Intuit, Inc.; Huntsville (AL); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax returns and explanations of tax terms, delivering expert guidance and high-quality service.

You will work remotely, handle Full Service return preparation and product inquiries, document interactions, and help customers meet their goals while adhering to compliance standards. Requirements include 2+ years of federal/state 1040 experience, active PTIN, and a wired internet connection; English/Spanish

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for 30 clients per season.
• Active PTIN and state licenses or the ability to obtain.
• Proficient with video-enabled customer service and tax software.
• Knowledge of Circular 230.

Responsibilities

• Interact with customers via video and audio tools to provide tax guidance.
• Prepare and sign tax returns (Full Service) forTurboTax customers.
• Answer product questions and perform tax calculations.
• Document interactions and meet KPI targets.

Skills

Tax preparation

Customer service

Bilingual EN/ES

PTIN holder

Tools

Smartlook

Job description

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax returns and explanations of tax terms, delivering expert guidance and high-quality service.

You will work remotely, handle Full Service return preparation and product inquiries, document interactions, and help customers meet their goals while adhering to compliance standards. Requirements include 2+ years of federal/state 1040 experience, active PTIN, and a wired internet connection; English/Spanish