Remote Tax Pro & Customer Support Specialist

Intuit, Inc.; Lincoln (NE); Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Bonus eligibility

Equity rewards

Job summary

Intuit, Inc. seeks a virtual tax professional with experience in preparing federal and state 1040 returns to assist TurboTax customers. You will provide expert guidance, perform full service return preparation, and explain tax and software terms to customers.

You will interact via our video platform, document interactions, and work toward KPI targets. PTIN and state licenses are required, with a minimum of 20 hours per week; bilingual English/Spanish is a plus.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns.
• Active PTIN required.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Virtual, customer-facing role using video communications to assist TurboTax customers.
• Provide tax advice and full service return preparation and signatures.
• Answer product inquiries and perform tax calculations.
• Document customer interactions and meet KPI targets.
• Participate in training and development as required.

Skills

Tax preparation

Customer service

Communication skills

Video/remote support

Education

PTIN (active)

Job description

Intuit, Inc. seeks a virtual tax professional with experience in preparing federal and state 1040 returns to assist TurboTax customers. You will provide expert guidance, perform full service return preparation, and explain tax and software terms to customers.

You will interact via our video platform, document interactions, and work toward KPI targets. PTIN and state licenses are required, with a minimum of 20 hours per week; bilingual English/Spanish is a plus.