Remote Tax Pro (CPA/EA) – TurboTax Expert

Intuit, Inc.; Little Rock (AR); À distance; USD 39 000 - 51 000; Plein temps

Avantages offerts par ce poste

Cash bonus

Equity rewards

Benefits

Résumé du poste

Intuit, Inc. in the United States is seeking a Tax Professional to assist customers using TurboTax products. You will provide expert tax guidance, complete returns, and explain tax concepts through video interactions, aiming to empower customers to file accurately.

The role requires active credentials (CPA/EA/Attorney), 2+ years of 1040 experience, and ability to work at least 20 hours weekly. You’ll operate in a remote, customer-facing environment with performance KPIs and ongoing training.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years preparing federal/state 1040 returns for 30+ clients per season.
• Must hold or obtain related state licenses and PTIN.
• Willing to work minimum 20 hours per week.
• Knowledge of Circular 230 and tax regulations required.
• Proficient with technology and video/audio tools.

Responsabilités

• Virtual, customer-facing role using video communications to interact with customers.
• Assist TurboTax customers with tax advice, full service return prep, and product inquiries.
• Prepare and explain tax calculations and guidance in plain language.
• Document customer interactions and follow procedures to resolve inquiries.
• Meet KPI metrics and participate in pilots and trainings as needed.

Connaissances

Tax expertise

Customer service

Video/remote communication

Problem solving

Formation

CPA

EA

Practicing Attorney

Outils

TurboTax

Smartlook

CRM software

Description du poste

Intuit, Inc. in the United States is seeking a Tax Professional to assist customers using TurboTax products. You will provide expert tax guidance, complete returns, and explain tax concepts through video interactions, aiming to empower customers to file accurately.

The role requires active credentials (CPA/EA/Attorney), 2+ years of 1040 experience, and ability to work at least 20 hours weekly. You’ll operate in a remote, customer-facing environment with performance KPIs and ongoing training.