Remote Tax Pro (CPA/EA) — Expert Returns & Guidance

Intuit, Inc.; Moreno Valley (CA); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete federal and state returns remotely. The role requires an active credential (CPA/EA/Attorney), strong tax knowledge, and excellent communication skills.

You will guide customers, explain tax terms, and ensure compliant, accurate tax preparation while delivering a positive brand experience. The position offers flexible training and opportunities for bonuses and benefits as part of Intuit's

Qualifications

• Active unrestricted credential: CPA/EA or Practicing Attorney with strong tax prep experience.
• 2+ years of recent federal/state 1040 prep for at least 30 clients per season using commercial software.
• Must hold or obtain state licenses, permits, or bonds; PTIN; Circle 230 knowledge; tech-savvy.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, tax calculations.
• Document customer interactions and work toward KPI metrics and Big Bet Goals.
• Participate in pilot tests, projects, and training as required.

Skills

Tax preparation

Customer service

Video/phone communication

Bilingual EN/ES

Job description

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete federal and state returns remotely. The role requires an active credential (CPA/EA/Attorney), strong tax knowledge, and excellent communication skills.

You will guide customers, explain tax terms, and ensure compliant, accurate tax preparation while delivering a positive brand experience. The position offers flexible training and opportunities for bonuses and benefits as part of Intuit's