Remote Tax Pro (CPA/EA) — Expert Returns

Intuit, Inc.; Wilmington (NC); Remote; USD 40,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers in completing federal and state returns during peak season. This remote, virtual role requires active credentials (CPA/EA/Attorneys), strong communication, and the ability to explain complex tax terms in plain language.

You will interact with customers through video/audio tools, provide tax advice and calculator support, document interactions, and help drive customer satisfaction and key performance metrics.

Qualifications

• Must possess active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season using commercial tax software.
• Must possess or obtain state licenses/certificates; PTIN; willingness to work minimum 20 hours per week.

Responsibilities

• Assist TurboTax customers via virtual video sessions.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Document customer interactions and meet KPI metrics and project goals.

Skills

Excellent communication

Bilingual English/Spanish

Tax knowledge

Education

Active CPA/EA/Practicing Attorney credential

Job description

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers in completing federal and state returns during peak season. This remote, virtual role requires active credentials (CPA/EA/Attorneys), strong communication, and the ability to explain complex tax terms in plain language.

You will interact with customers through video/audio tools, provide tax advice and calculator support, document interactions, and help drive customer satisfaction and key performance metrics.