Remote Tax Pro (CPA/EA) – Expert Returns

Intuit, Inc.; Des Moines (IA); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide clients through tax preparation, explain tax terms, and deliver high-quality support with empathy and accuracy.

Requirements include an active CPA/EA/Attorney credential, 2+ years of 1040 prep experience for multiple clients, and willingness to work at least 20 hours per week from the United States. Bilingual skills are a plus.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years preparing federal and state 1040s for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related state licenses, permits, or bonds; PTIN required.
• Willingness to work a minimum of 20 hours per week.
• Bilingual English/Spanish a plus; reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will use video tools to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Document customer interactions and work toward KPI metrics and company goals.
• Leverage government and professional resources to resolve tax questions in everyday language.
• Follow defined procedures to troubleshoot and resolve tax queries and preparations.
• Participate in training, pilot tests, and cross-training as required.

Skills

Customer service

Verbal & written comms

Problem solving

Attention to detail

Fast-paced environment

Education

CPA/EA/Practicing Attorney credential

Tools

Smartlook

Video conferencing tools

Tax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide clients through tax preparation, explain tax terms, and deliver high-quality support with empathy and accuracy.

Requirements include an active CPA/EA/Attorney credential, 2+ years of 1040 prep experience for multiple clients, and willingness to work at least 20 hours per week from the United States. Bilingual skills are a plus.