Remote Tax Pro: CPA/EA/Attorney, Tax Prep Expert

Intuit, Inc.; Jackson (MS); Remote; USD 40.000 - 51.000; Vollzeit

Zusammenfassung

Intuit, Inc. is seeking a highly motivated tax professional to help customers complete their taxes using TurboTax products in a remote, customer-facing role.

You will provide expert guidance, tax preparation, and explanations of tax terms while contributing to brand delight and customer empowerment to prepare their taxes. You will interact with customers via video communications, handle tax advice, full service return preparation, and product inquiries.

Qualifikationen

• Active unrestricted credential required (CPA/EA/Attorney).
• 2+ years tax return preparation experience.
• Must have PTIN and may need state licenses.

Aufgaben

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality interactions using deep tax knowledge and empathy.

Kenntnisse

Customer service

Communication

Problem solving

Critical thinking

Video tools

Bilingual English/Spanish

Tools

TurboTax software

Video conferencing tools

Smartlook

Jobbeschreibung

Intuit, Inc. is seeking a highly motivated tax professional to help customers complete their taxes using TurboTax products in a remote, customer-facing role.

You will provide expert guidance, tax preparation, and explanations of tax terms while contributing to brand delight and customer empowerment to prepare their taxes. You will interact with customers via video communications, handle tax advice, full service return preparation, and product inquiries.