Remote Tax Pro & Client Support Specialist

Intuit, Inc.; Panama City (FL); À distance; USD 30 000 - 39 000; Temps partiel

Résumé du poste

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely in completing federal and state returns. You will guide clients through tax concepts, perform calculations, and provide explanations in everyday language.

The role requires at least 2 years of tax prep experience, active PTIN, and US residency. You will work in a high-volume, video-driven environment with flexible hours, and training will be provided.

Qualifications

• 2+ years of federal and state 1040 tax return prep for 30+ clients per season.
• Active PTIN and state licenses/certifications.
• Willing to work a minimum of 20 hours per week.
• Strong verbal and written communication; bilingual in English/Spanish a plus.
• Knowledge of Circular 230 and tax software.

Responsabilités

• Interact with customers via video using Smartlook.
• Provide tax advice, full service return preparation and signature.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and maintain accurate records.
• Meet KPI metrics and participate in training and development.

Connaissances

Tax preparation

Excellent communication

Customer service

Critical thinking

Problem solving

Research skills

Ability to work in fast-paced env

Bilingual English/Spanish (plus)

Tech proficiency

Dedicated hardwired internet

Video/remote communication

Ability to reside in United States

Outils

Smartlook

Description du poste

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely in completing federal and state returns. You will guide clients through tax concepts, perform calculations, and provide explanations in everyday language.

The role requires at least 2 years of tax prep experience, active PTIN, and US residency. You will work in a high-volume, video-driven environment with flexible hours, and training will be provided.