Remote Tax Pro & Client Concierge

Intuit, Inc.

Marietta (GA)

Remote

USD 30,000 - 39,000

Full time

7 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Bonus potential

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax-prep professional for a remote, virtual TurboTax assistant role in the United States. You will guide customers through tax returns, answer questions, and provide clear explanations with empathy.

The ideal candidate has 2+ years of federal/state 1040 experience, PTIN, and comfort with online tools. You will work at least 20 hours weekly, using video tech and secure connections, while delivering friendly, accurate service.

Qualifications

2+ years of federal/state 1040 tax return experience for 30+ clients per season.
Active PTIN and any related state licenses; Circular 230 knowledge.
Willing to work a minimum of 20 hours per week; tech-savvy.

Responsibilities

This is a virtual, customer-facing role; you will interact with customers via video.
Assist TurboTax customers with tax returns: tax advice, full service prep, and signature.
Answer product/software questions and perform tax calculations as needed.
Provide high-quality, empathetic customer interactions and clear explanations.
Use government sites and resources to deliver accurate answers in plain language.
Follow procedures to resolve tax advice and prep inquiries.
Document customer interactions and contribute to KPI metrics.
Participate in pilot testing, projects, and required trainings.