Remote Tax Pro & Concierge — 1040 Prep Expert

Intuit, Inc.; Baton Rouge (LA); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional for a fully remote, virtual role supporting TurboTax customers nationwide. You will provide expert tax guidance, prepare returns, and explain technical terms while using our video platform to interact with clients and ensure accuracy.

Minimum 2+ years of federal/state 1040 prep, active PTIN, and willingness to work at least 20 hours weekly are required. English/Spanish bilingual is a plus; candidates must reside in the United States.

Qualifications

• 2+ years of federal/state 1040 tax return experience for 30+ clients per season.
• Active PTIN and ability to obtain state licenses as needed.
• Willing to work minimum 20 hours per week.
• Proficient with technology and customer service tools.
• Bilingual English/Spanish is a plus.

Responsibilities

• Handle virtual, customer-facing tax prep and guidance via video.
• Provide tax advice, full service return prep, and product inquiries.
• Document customer interactions and meet KPI metrics.
• Complete required training and compliance programs.
• Explain tax concepts in plain language using reliable sources.

Skills

Tax preparation

Customer service

Communication skills

Video interactions

Bilingual English/Spanish

Education

Tax preparation licenses or PTIN

Tools

Smartlook video platform

Job description

Intuit, Inc. is seeking a highly motivated tax professional for a fully remote, virtual role supporting TurboTax customers nationwide. You will provide expert tax guidance, prepare returns, and explain technical terms while using our video platform to interact with clients and ensure accuracy.

Minimum 2+ years of federal/state 1040 prep, active PTIN, and willingness to work at least 20 hours weekly are required. English/Spanish bilingual is a plus; candidates must reside in the United States.