Remote Tax Pro: 1040 Prep & Virtual Support

Intuit, Inc.; Fort Washington (MD); Remote; USD 29,000 - 37,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax-preparation specialist for a virtual role serving customers using TurboTax products. You will provide expert guidance, explain tax terms, and help customers complete their tax returns with confidence.

Required are 2+ years of tax prep experience, PTIN, and ability to work at least 20 hours/week. Remote work from the United States, with salary ranges by region and eligibility for bonus and benefits.

Qualifications

• Two or more years of recent federal and state individual 1040 tax return prep for 30+ clients per season.
• Active PTIN and ability to obtain state licenses/certificates.
• Must reside in the United States and be able to work 20+ hours per week.
• Understanding of Circular 230 and tax rules.

Responsibilities

• Interact with customers virtually using Smartlook video software.
• Provide tax advice, full-service returns, and product inquiries.
• Document customer interactions and resolve tax questions with clear explanations.
• Meet KPIs and participate in training and pilot projects as required.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Critical thinking

Tools

Smartlook

Job description

Intuit, Inc. is seeking a tax-preparation specialist for a virtual role serving customers using TurboTax products. You will provide expert guidance, explain tax terms, and help customers complete their tax returns with confidence.

Required are 2+ years of tax prep experience, PTIN, and ability to work at least 20 hours/week. Remote work from the United States, with salary ranges by region and eligibility for bonus and benefits.