Remote Tax Preparer: Expert Guidance & Returns

Intuit, Inc.; Las Vegas (NV); A distancia; USD 48.000 - 70.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. seeks a motivated tax professional to assist customers with TurboTax. You will guide tax preparation, provide explanations of tax terms, and deliver confident, friendly service via video and phone tools.

Responsibilities include tax advice, full-service returns, product inquiries, and documentation. A minimum of 20 hours per week, active PTIN, and state licenses are required; Remote work available across the United States.

Formación

• 2+ years of federal and state 1040 tax return prep for 30+ clients per season using tax software.
• Must possess or be able to obtain related State licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – interact with customers through video and audio tools.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast-paced environment with minimal supervision.
• Must have a dedicated hardwired internet connection meeting security criteria.
• Bilingual English/Spanish skills a plus.
• Must reside in the United States.

Responsabilidades

• This is a virtual, customer-facing role; you will use video communications software to interact with customers.
• Assist TurboTax customers with tax advice, full-service return preparation and signature, product inquiries, and tax calculations.
• Create high-quality customer interactions with empathy and deep tax knowledge.
• Document customer interactions and use resources to provide correct answers.
• Meet KPI metrics and Big Bet Goals; participate in pilots and trainings as required.

Conocimientos

Customer service

Verbal and written communication

Critical thinking

Fast-paced work

Bilingual English/Spanish (a plus)

Educación

State licenses/certificates/permits/bonds

Active PTIN

Herramientas

Computer software proficiency

Descripción del empleo

Intuit, Inc. seeks a motivated tax professional to assist customers with TurboTax. You will guide tax preparation, provide explanations of tax terms, and deliver confident, friendly service via video and phone tools.

Responsibilities include tax advice, full-service returns, product inquiries, and documentation. A minimum of 20 hours per week, active PTIN, and state licenses are required; Remote work available across the United States.