Remote Tax Preparer (1040) – Expert Guidance

Intuit, Inc.; Dearborn (MI); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. in the United States is seeking a motivated Tax Preparer for TurboTax customer support. You will guide clients through federal and state tax returns, offer tax explanations, and perform calculations remotely via video. Strong communication and tax knowledge are essential.

Responsibilities include handling inquiries, providing full-service preparation, and documenting interactions. We value adaptability, fast pace work, and a commitment to excellent customer service from home.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Active PTIN required or ability to obtain.
• Knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and basic computer software.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full-service return preparation and signatures.
• Answer product and software inquiries and perform tax calculations.
• Document customer interactions and meet KPI metrics.

Skills

Customer service

Communication skills

Problem solving

Tech-savvy

Tools

Smartlook

Job description

Intuit, Inc. in the United States is seeking a motivated Tax Preparer for TurboTax customer support. You will guide clients through federal and state tax returns, offer tax explanations, and perform calculations remotely via video. Strong communication and tax knowledge are essential.

Responsibilities include handling inquiries, providing full-service preparation, and documenting interactions. We value adaptability, fast pace work, and a commitment to excellent customer service from home.