Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Anchorage (AK); Remote; USD 29,000 - 39,000; Full time

Job summary

Intuit, Inc. seeks a motivated tax professional for a virtual, customer-facing role focused on TurboTax product guidance, tax preparation, and explanations of tax terms. You will interact with customers via video tools, provide accurate tax advice, and ensure high-quality service while documenting all interactions.

The role requires 2+ years of tax return experience, active PTIN, and the ability to work at least 20 hours per week from the United States. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of experience preparing federal and state individual 1040 tax returns.
• Must possess or obtain state licenses, certificates, permits, or bonds.
• Active PTIN required.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and explanations of tax terms.
• Create high quality customer interactions and document interactions.
• Resolve customer inquiries by referencing government websites and resources.
• Meet KPI metrics and participate in pilots and trainings.

Skills

Customer service

Communication

Critical thinking

Tools

Tax software

Job description

Intuit, Inc. seeks a motivated tax professional for a virtual, customer-facing role focused on TurboTax product guidance, tax preparation, and explanations of tax terms. You will interact with customers via video tools, provide accurate tax advice, and ensure high-quality service while documenting all interactions.

The role requires 2+ years of tax return experience, active PTIN, and the ability to work at least 20 hours per week from the United States. Bilingual English/Spanish is a plus.