Remote Tax Prep Specialist — Expert Guidance & Returns

Intuit, Inc.; Monroe (LA); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax preparation professional for a virtual customer-facing role. You will assist customers with preparing their federal and state 1040 returns, provide tax explanations, and answer software-related questions using Intuit TurboTax products.

A dedicated internet connection and strong communication skills are required. The role emphasizes delivering confident, empathetic customer interactions, meeting KPI metrics, and completing required training and

Qualifications

• ,

Responsibilities

• This is a virtual, customer-facing role; interact with customers via video.
• Provide tax advice, full service return preparation and signature, and product/software inquiries.
• Document customer interactions and resolve tax inquiries using defined procedures.
• Meet KPIs and participate in pilots and training as required.
• Must reside in the United States and have a dedicated internet connection.

Skills

Tax prep

Customer service

Communication

Problem solving

Fast-paced work

Tools

Smartlook

Job description

Intuit, Inc. is seeking a highly motivated tax preparation professional for a virtual customer-facing role. You will assist customers with preparing their federal and state 1040 returns, provide tax explanations, and answer software-related questions using Intuit TurboTax products.

A dedicated internet connection and strong communication skills are required. The role emphasizes delivering confident, empathetic customer interactions, meeting KPI metrics, and completing required training and