Remote Tax Prep Specialist | Customer-Focused Expert

Intuit, Inc.; Wichita (KS); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Bonus eligibility

Benefits package

Career development

Job summary

Intuit, Inc. seeks a motivated tax professional for a virtual role helping customers complete federal and state returns using TurboTax. You will explain tax terms, provide guidance, and ensure accurate, timely filings, while delivering strong service via video interactions.

Requirements include 2+ years of tax prep, active PTIN, and a willingness to work at least 20 hours weekly. Strong communication and problem-solving skills are essential for success.

Qualifications

• 2+ years preparing federal and state 1040 returns for at least 30 clients per season using tax software.
• Must possess or obtain related state licenses, certificates, permits, or bonds.
• Active PTIN and knowledge of Circular 230.
• Willing to work minimum 20 hours per week.
• Strong communication, problem solving and research skills.

Responsibilities

• This is a virtual, customer-facing role; you will use video software to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions with empathy and deep tax expertise.
• Document customer interactions and apply company policies to resolve inquiries.
• Meet KPI metrics, participate in pilots and training as needed.

Skills

Tax preparation experience

Customer service

Bilingual English/Spanish

Tech-savvy

Tools

TurboTax

Job description

Intuit, Inc. seeks a motivated tax professional for a virtual role helping customers complete federal and state returns using TurboTax. You will explain tax terms, provide guidance, and ensure accurate, timely filings, while delivering strong service via video interactions.

Requirements include 2+ years of tax prep, active PTIN, and a willingness to work at least 20 hours weekly. Strong communication and problem-solving skills are essential for success.