A leading financial software company is seeking a Tax Expert to assist clients with their tax filings using TurboTax products. This remote position requires at least two years of tax preparation experience and an active CPA, EA, or attorney credential. You will engage with customers through a virtual platform, providing guidance and support for tax-related inquiries while ensuring excellent service. Candidates must have strong customer service skills and a commitment to client satisfaction.
Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
Strong tax preparation experience and extensive knowledge of tax laws.
Passionate about helping clients navigate taxation complexities.
Responsibilities
Help customers complete their taxes using Intuit TurboTax products.
Provide tax advice and manage product inquiries.
Utilize video communication software for customer interactions.
Skills
Tax preparation experience
Customer service skills
Education
Active, unrestricted credential (EA, CPA, or Practicing Attorney)
Tools
Commercial tax preparation software
Job description
A leading financial software company is seeking a Tax Expert to assist clients with their tax filings using TurboTax products. This remote position requires at least two years of tax preparation experience and an active CPA, EA, or attorney credential. You will engage with customers through a virtual platform, providing guidance and support for tax-related inquiries while ensuring excellent service. Candidates must have strong customer service skills and a commitment to client satisfaction.