A financial services company seeks a Tax Expert to assist clients in completing their taxes remotely using TurboTax products. The ideal candidate has at least 2 years of experience in tax preparation with an active EA or CPA credential, excellent customer service skills, and a passion for helping clients navigate tax laws. This role offers the flexibility to work from home while providing vital support during the tax season.
Qualifications
Minimum of 2 years of paid experience filing federal and state individual tax returns.
Strong tax preparation experience and extensive knowledge of tax laws.
Ability to interact professionally and confidently with customers.
Responsibilities
Help customers complete their taxes using Intuit TurboTax products.
Provide tax advice, full service return preparation, and manage product inquiries.
Utilize video communication software for customer interactions and document records.
Skills
Customer service skills
Tax preparation experience
Knowledge of tax laws
Education
Active unrestricted credential: EA, CPA, or Practicing Attorney
Tools
Commercial tax preparation software
Job description
A financial services company seeks a Tax Expert to assist clients in completing their taxes remotely using TurboTax products. The ideal candidate has at least 2 years of experience in tax preparation with an active EA or CPA credential, excellent customer service skills, and a passion for helping clients navigate tax laws. This role offers the flexibility to work from home while providing vital support during the tax season.