Remote Tax Expert — CPA/EA TurboTax Specialist

Intuit, Inc.; Monroe (LA); Remote; USD 34,000 - 51,000; Full time

Benefits offered by this job

Bonus program

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking qualified tax professionals to assist TurboTax customers with tax preparation and guidance in a virtual setting. You will leverage your active credential and tax expertise to explain complex terms clearly and ensure accurate returns, while delivering outstanding customer experiences.

Candidates should have 2+ years of 1040 experience, be PTIN active, and reside in the United States. This remote role requires 20+ hours per week and offers a competitive compensation package

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years preparing federal and state 1040 returns for 30+ clients per season using commercial tax software.
• State licenses/certificates, permits, or bonds as required.
• Active PTIN.
• Willing to work at least 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology and computer operations.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with minimal supervision.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product/software inquiries.
• Create high-quality customer interactions with deep tax knowledge and empathy.
• Utilize government websites and resources to deliver accurate answers in plain language.
• Follow defined procedures to resolve tax advice and preparation inquiries.
• Document customer interactions and support KPI targets and Big Bet Goals.
• Participate in pilot tests, projects, and validations as needed.
• Complete required training and development as determined by the business.

Skills

Active credential

Communication skills

Tax preparation

Video support

Bilingual (EN/ES)

Tools

TurboTax software

Tax software

Job description

Intuit, Inc. is seeking qualified tax professionals to assist TurboTax customers with tax preparation and guidance in a virtual setting. You will leverage your active credential and tax expertise to explain complex terms clearly and ensure accurate returns, while delivering outstanding customer experiences.

Candidates should have 2+ years of 1040 experience, be PTIN active, and reside in the United States. This remote role requires 20+ hours per week and offers a competitive compensation package