Remote Tax Expert (CPA/EA) for TurboTax Guidance

Intuit, Inc.; Gainesville (FL); Remote; USD 38.000 - 51.000; Teilzeit

Zusammenfassung

Intuit, Inc. is seeking a tax professional to assist customers with their TurboTax returns in a virtual, customer-facing role. You will guide clients through tax preparation, explain terms, and use video tools to communicate effectively.

The role requires an active unrestricted credential (CPA/EA/Attorney) and 2+ years of experience preparing 1040s for many clients, with strong communication and technical skills. Remote, part-time hours are available with training and KPI drive.

Qualifikationen

• Active unrestricted credential: CPA/EA or practicing attorney.
• 2+ years of federal/state 1040 prep for at least 30 clients per season.
• State licenses or the ability to obtain them.
• Must hold or be willing to obtain PTIN.

Aufgaben

• Virtual, customer-facing role using video software to interact with customers.
• Assist TurboTax customers with tax returns, including full service return prep and signature.
• Answer product/software inquiries and tax calculations with accuracy.
• Document customer interactions and meet KPI metrics.

Kenntnisse

Tax prep

Customer service

Communication

Video interaction

Bilingual EN/ES

Tools

TurboTax

Jobbeschreibung

Intuit, Inc. is seeking a tax professional to assist customers with their TurboTax returns in a virtual, customer-facing role. You will guide clients through tax preparation, explain terms, and use video tools to communicate effectively.

The role requires an active unrestricted credential (CPA/EA/Attorney) and 2+ years of experience preparing 1040s for many clients, with strong communication and technical skills. Remote, part-time hours are available with training and KPI drive.