Remote Tax Expert (CPA/EA) — Full-Service Returns

Intuit, Inc.; Scranton (Lackawanna County); Remote; USD 34.000 - 51.000; Vollzeit

Zusammenfassung

Intuit, Inc. is seeking a highly motivated tax expert to help TurboTax customers complete their returns in a virtual setting. You will provide expert guidance, tax preparation, and explanations of terms while delivering a positive customer experience.

You will assist customers with tax questions, full-service preparation, and software inquiries, leveraging government resources and team expertise. A valid CPA/EA/Practicing Attorney credential and U.S. residency are required.

Qualifikationen

• Must have active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation knowledge.
• 2+ years of federal/state individual 1040 tax return preparation for at least 30 clients per season using commercial software.
• Must possess or be able to obtain state licenses/certificates/permits/bonds; PTIN required.

Aufgaben

• Work in a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Utilize government resources and team expertise to deliver accurate answers in everyday language.

Kenntnisse

Tax preparation

Customer service

Video communication

English/Spanish

Ausbildung

Active credential (CPA/EA/Attorney)

Tools

TurboTax software

Jobbeschreibung

Intuit, Inc. is seeking a highly motivated tax expert to help TurboTax customers complete their returns in a virtual setting. You will provide expert guidance, tax preparation, and explanations of terms while delivering a positive customer experience.

You will assist customers with tax questions, full-service preparation, and software inquiries, leveraging government resources and team expertise. A valid CPA/EA/Practicing Attorney credential and U.S. residency are required.