Remote Tax Expert (CPA/EA) — Full-Service Returns

Intuit, Inc.; Lincoln (NE); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers in completing their tax returns via a virtual, video-based platform.

You will provide expert tax guidance, perform full-service return preparation, and respond to software questions with clear everyday language. The role requires an active unrestricted credential (CPA/EA/Practicing Attorney), at least 2 years of federal/state 1040 prep experience, and a commitment to training and ongoing professional development.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with strong tax prep experience.
• 2+ years preparing federal and state 1040 returns for 30+ clients per season.
• Possess or obtain related State licenses/certifications.
• Active PTIN required.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full service return preparation and signing.
• Answer product/software questions and tax calculation inquiries.
• Document customer interactions and ensure quality experiences.
• Meet KPI metrics and participate in trainings and pilots.

Skills

Tax expertise

Customer support

Bilingual English/Spanish

Video/remote communication

Regulatory knowledge (Circular 230)

Education

PTIN holder

Active unrestricted credential (CPA/EA/Attorney)

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers in completing their tax returns via a virtual, video-based platform.

You will provide expert tax guidance, perform full-service return preparation, and respond to software questions with clear everyday language. The role requires an active unrestricted credential (CPA/EA/Practicing Attorney), at least 2 years of federal/state 1040 prep experience, and a commitment to training and ongoing professional development.