Remote Tax Expert (CPA/EA) - Full-Service Returns

Intuit, Inc.; Mansfield (OH); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. seeks tax professionals with active CPA/EA or attorney credentials to assist TurboTax customers remotely. You will guide clients through tax prep, provide expert tax explanations, and complete returns with accuracy and empathy.

This virtual role emphasizes clear communication, use of official resources, and adherence to company procedures. Candidates should meet licensure requirements and be available a minimum of 20 hours per week, with a preference for English/Spanish bilingual

Qualifications

• Must hold an active unrestricted credential: CPA, EA, or Practicing Attorney with tax prep experience.
• 2+ years of recent federal/state Form 1040 prep for 30+ clients per season.
• Must possess or obtain state licenses/certificates as required.
• Active PTIN required.

Responsibilities

• Assist TurboTax customers via video to provide tax advice and full-service return preparation.
• Explain tax concepts in plain language and use government sites and resources to verify answers.
• Document interactions and work toward KPI targets and program goals.
• Complete required trainings and participate in pilots or validations as needed.

Skills

Active credential (CPA/EA/Attorney)

Tax preparation experience

Federal/state 1040 prep for 30+ per se

PTIN possession

Circular 230 knowledge

Bilingual English/Spanish

Job description

Intuit, Inc. seeks tax professionals with active CPA/EA or attorney credentials to assist TurboTax customers remotely. You will guide clients through tax prep, provide expert tax explanations, and complete returns with accuracy and empathy.

This virtual role emphasizes clear communication, use of official resources, and adherence to company procedures. Candidates should meet licensure requirements and be available a minimum of 20 hours per week, with a preference for English/Spanish bilingual