Remote Tax Expert — CPA/EA for TurboTax Guidance

Intuit, Inc.; Caldwell (OH); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. is seeking tax professionals to guide customers through TurboTax tax returns in a virtual, customer-facing role.

You will provide expert tax advice, perform full-service return preparation and signatures, and respond to product/software inquiries while keeping jargon simple and accessible. Applicants should have active unrestricted credentials (CPA/EA/Practicing Attorney) with proven tax preparation experience and strong communication skills.

Qualifications

• Active, unrestricted credential (CPA/EA/Practicing Attorney) with tax expertise
• Strong communication and customer-service skills
• Ability to work in a virtual environment using video software
• Proficient with tax software and online resources

Responsibilities

• Provide tax guidance and full service return preparation and signature for TurboTax customers,
• Explain tax terms and respond to product inquiries in everyday language
• Utilize government resources and team expertise to resolve customer inquiries
• Document interactions and meet performance KPIs

Job description

Intuit, Inc. is seeking tax professionals to guide customers through TurboTax tax returns in a virtual, customer-facing role.

You will provide expert tax advice, perform full-service return preparation and signatures, and respond to product/software inquiries while keeping jargon simple and accessible. Applicants should have active unrestricted credentials (CPA/EA/Practicing Attorney) with proven tax preparation experience and strong communication skills.