Remote Tax Consultant | CPA/EA Expert

Intuit, Inc.; Charleston (SC); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with expert guidance and tax return preparation in a virtual setting.

You will leverage your unrestricted credential (CPA/EA/Practicing Attorney) and strong communication to explain tax terms clearly and ensure accurate results. The role emphasizes customer empathy, the use of reliable resources, and adherence to policy.

Qualifications

• Active unrestricted credential: CPA, EA, or practicing attorney with tax prep experience.
• 2+ years of experience preparing federal and state 1040 returns for 30+ clients per season using commercial software.
• Must hold or obtain state licenses, permits, or bonds and a PTIN.
• Willingness to work minimum 20 hours per week; United States resident.
• Bilingual English/Spanish is a plus.

Responsibilities

• Interact with customers virtually via video software to provide tax guidance.
• Provide tax advice, full service return preparation, and product inquiries.
• Explain tax concepts in everyday language and document interactions.
• Utilize government resources and team support to deliver accurate answers.
• Meet KPI metrics and participate in training and projects.

Skills

Unrestricted credential knowledge

Strong communication

Customer service

Critical thinking

Problem solving

Research skills

Fast-paced workstyle

Bilingual English/Spanish (a plus)

Education

Active CPA/EA/Practicing Attorney credential

Tools

Tax preparation software

Smartlook (video software)

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with expert guidance and tax return preparation in a virtual setting.

You will leverage your unrestricted credential (CPA/EA/Practicing Attorney) and strong communication to explain tax terms clearly and ensure accurate results. The role emphasizes customer empathy, the use of reliable resources, and adherence to policy.