Remote Tax Expert (CPA/EA/Attorney)

Intuit, Inc.; Cartersville (GA); Remote; USD 33,000 - 51,000; Full time

Benefits offered by this job

Bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking tax professionals to help customers complete their returns using TurboTax products. You will provide expert tax guidance, prepare returns, and explain tax terms via video interactions while upholding brand standards.

You’ll use government resources and team expertise to deliver accurate answers, document interactions, and meet performance goals in a flexible, remote environment. Training and compliance requirements may apply.

Qualifications

• Active unrestricted credential (CPA/EA/Attorney) with tax prep experience.
• 2+ years federal/state 1040 prep for at least 30 clients per season.
• Must possess or obtain state licenses/certs and PTIN.
• Willing to work a minimum of 20 hours per week.
• Excellent verbal and written communication skills.
• Reside in the United States and have a hardwired internet connection.

Responsibilities

• Interact with TurboTax customers via video communications software.
• Provide tax advice and full service return preparation and signature.
• Answer product/software inquires and explain tax terms in everyday language.
• Document customer interactions and resolve inquiries per company policies.
• Meet KPI metrics and participate in pilot testing and training as needed.
• Work in a fast-paced environment with minimal supervision.

Skills

Tax prep

Customer service

Communication

Bilingual English/Spanish

Education

Enrolled Agent (EA)

Certified Public Accountant (CPA)

Practicing Attorney

Tools

TurboTax

Job description

Intuit, Inc. is seeking tax professionals to help customers complete their returns using TurboTax products. You will provide expert tax guidance, prepare returns, and explain tax terms via video interactions while upholding brand standards.

You’ll use government resources and team expertise to deliver accurate answers, document interactions, and meet performance goals in a flexible, remote environment. Training and compliance requirements may apply.