Remote Tax Pro & Client Advisor (1040 Expert)

Intuit, Inc.; High Point (NC); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Bonus and equity

Job summary

Intuit, Inc. is seeking a tax professional to assist customers with federal and state returns using TurboTax. This remote role requires strong communication, tax knowledge, and the ability to explain tax terms clearly.

You will guide customers through tax preparation, provide advice, and handle product inquiries with empathy and accuracy. The position involves video-based customer interactions, training participation, and adherence to company procedures.

Qualifications

• 2+ years of federal and state 1040 tax return prep for at least 30 clients per season using commercial tax software.
• Active PTIN and state licenses/certificates as required.
• Strong communication and customer-service skills for virtual interactions.

Responsibilities

• Work in a virtual, customer-facing role using video software to assist customers.
• Provide tax advice, full-service return preparation, and product inquiries.
• Document customer interactions and resolve tax questions using established policies.

Skills

Tax preparation

Customer service

Video calls

Bilingual EN/ES

Tools

TurboTax software

Smartlook

Job description

Intuit, Inc. is seeking a tax professional to assist customers with federal and state returns using TurboTax. This remote role requires strong communication, tax knowledge, and the ability to explain tax terms clearly.

You will guide customers through tax preparation, provide advice, and handle product inquiries with empathy and accuracy. The position involves video-based customer interactions, training participation, and adherence to company procedures.