Remote Tax Consultant & TurboTax Expert

Intuit, Inc.; Scottsdale (AZ); Remote; USD 30,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual customer-facing role. You will assist TurboTax customers with tax returns, provide expert guidance, and explain tax concepts in everyday language.

The position requires 2+ years of prep experience, active PTIN, and the ability to work at least 20 hours per week from a home office. You will use video tools to communicate, document interactions, and meet KPI targets while adhering to security requirements.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related State licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills—ability to interact with customers through video and audio tools in a professional, friendly manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast-paced environment with minimal supervision.
• Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.
• Bilingual English/Spanish communication skills a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product/software inquiries.
• Calculate taxes and explain tax terms in everyday language to customers.
• Document customer interactions and operate to meet KPI metrics and Big Bet Goals.
• Participate in pilot testing, projects and training as required.

Skills

Tax preparation

Customer service

Video/Audio communication

Bilingual (EN/ES)

Attention to detail

Strong communication

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual customer-facing role. You will assist TurboTax customers with tax returns, provide expert guidance, and explain tax concepts in everyday language.

The position requires 2+ years of prep experience, active PTIN, and the ability to work at least 20 hours per week from a home office. You will use video tools to communicate, document interactions, and meet KPI targets while adhering to security requirements.