Remote Tax Consultant & Advisor

Intuit, Inc.; Wilmington (DE); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely with tax preparation, explanations of terms, and guidance to confidently complete returns. This virtual role emphasizes clear communication and customer empathy.

You will use our video tools to interact with clients, provide accurate advice, prepare returns where needed, and document interactions while meeting quality and KPI targets. Must have 20+ hours weekly availability and PTIN.

Qualifications

• 2+ years of federal and state 1040 returns for 30+ clients per season.

Responsibilities

• Assist TurboTax customers via virtual interactions using video and audio tools.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and meet KPI metrics.

Skills

Tax preparation

Customer service

Video support

Bilingual English/Spanish

Tools

TurboTax software

Smartlook video tool

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely with tax preparation, explanations of terms, and guidance to confidently complete returns. This virtual role emphasizes clear communication and customer empathy.

You will use our video tools to interact with clients, provide accurate advice, prepare returns where needed, and document interactions while meeting quality and KPI targets. Must have 20+ hours weekly availability and PTIN.