Remote Tax Preparer & Customer Guidance Expert

Intuit, Inc.; Wildwood (FL); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role helping TurboTax users complete their federal and state returns.

You will provide expert tax guidance, perform full-service preparation, and explain tax terms in plain language while ensuring secure, high-quality customer interactions. The position requires 2+ years of recent tax preparation experience, an active PTIN, and willingness to work at least 20 hours per week.

Qualifications

• 2+ years of experience preparing federal and state individual 1040 returns for at least 30 clients per season.
• Active PTIN or ability to obtain one.
• Knowledge of Circular 230.
• Willing to work at least 20 hours weekly.
• Proficient with technology and video/audio tools.

Responsibilities

• Interact with customers virtually using video communications software.
• Provide tax advice and full service return preparation and signing.
• Answer tax and software questions with clear, everyday language.
• Document customer interactions and outcomes.
• Meet KPI metrics and participate in pilot projects.

Skills

Tax preparation

Customer service

Verbal & written communication

Bilingual (English/Spanish)

Critical thinking

Technical proficiency

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role helping TurboTax users complete their federal and state returns.

You will provide expert tax guidance, perform full-service preparation, and explain tax terms in plain language while ensuring secure, high-quality customer interactions. The position requires 2+ years of recent tax preparation experience, an active PTIN, and willingness to work at least 20 hours per week.