Remote Tax Consultant — Expert Returns & Guidance

Intuit, Inc.; Asheville (NC); Remote; USD 40,000 - 59,000; Full time

Job summary

Intuit, Inc. is seeking a virtual Tax Prep Specialist to guide customers through tax preparation using TurboTax. You will provide expert tax advice, complete returns, and help customers understand terms, keeping communications clear and friendly.

Applicants should have 2+ years of federal/state filing experience, PTIN, and strong digital skills. Remote, nationwide within the United States, with required training and compliance steps.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 returns for multiple clients per season.
• Must possess or be able to obtain relevant licenses/certifications and PTIN.
• Proficient with tax software and online resources.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signatures, and product inquiries.
• Deliver high-quality customer interactions with empathy and tax knowledge.
• Document interactions and meet KPIs; participate in trainings and projects as needed.

Skills

Tax preparation experience

Customer service

Communication skills

Tech savviness

Education

Active PTIN

State licenses/certificates

Job description

Intuit, Inc. is seeking a virtual Tax Prep Specialist to guide customers through tax preparation using TurboTax. You will provide expert tax advice, complete returns, and help customers understand terms, keeping communications clear and friendly.

Applicants should have 2+ years of federal/state filing experience, PTIN, and strong digital skills. Remote, nationwide within the United States, with required training and compliance steps.